RST - REMOTE SERVICE TOOL
Remote Service Tool is the multi-purpose tool of Solema Customer Care offer.
This device allows your machine – both paperboard and graphicart – to be controlled remotely from our Service, giving you the opportunity to have an immediate help during a complex set-up, a quick installation of PLC and HMI software updates and an easily and continuous production monitoring.
Remote Service Tool has two distinctive features:
The Interactive glasses:
Has your Solema machine suddenly stopped working, and you don’t know where to start in analyzing the problem? Wear the interactive glasses and show in real time the state of the machine directly to one of our experts. Remotely, he will suggest you what to control, and thanks to the immediate transmission of images he will identify the arisen issue. With the augmented reality feature, he will track indicators that you will immediately see on your glasses: your machine’s issue will be shortly solved together.
On the other hand, if you are assuming that an unexpected behavior of the machine is occurring just while the operator is not overseeing the machine, then the included webcam might help you: you can simply place it at a strategic point, frame the critical area of the machine and start recording. For example you can decide to watch the machine for the whole duration of a shift. The video taken is then stored in the SD card. At this point, Solema technicians have all the necessary data to analyze, identify and solve your problem.
Remote Service Tool makes these common operations simple and immediate:
RST looks like a toolbox.
Inside you will find:
* RST is compatibile with HMI Siemens and HMI B&R; RST is compatibile with PLC Siemens S7-200 / S7-300 / S7-1200 and PLC B&R